Payments

 

Surfography Company offers Paypal for users to pay.

You will need to have your own PayPal account in order to proceed. Once you have, a small dialogue box for secure payment will appear, you just need to enter your debit/credit card details. Once PayPal has accepted  your payment, the dialogue box will close and the summary of order and payment will be sent to your email address.

Please note that the merchant name that will reflect on your credit card bill will be Surfography Company.

Once the payment has been processed by Paypal, an Invoice, a Payment Receipt and a link to download your purchased photos will be sent to your email.

PayPal is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. The company operates as a payment processor for online vendors, auction sites. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and EnRoute. Check cards or debit cards with either a Visa or MasterCard logo are supported and treated just like a credit card (paypal.com).

DISPUTES AND CLAIMS

If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Center.

You have 180 days from the transaction date to initiate a dispute on a transaction.

If you feel the transaction was unauthorized, please visit the Resolution Center to file an unauthorized transaction dispute.
There are 2 kinds of disputes:

  • Item Not Received – You bought something but didn’t receive it.
  • Significantly Not as Described – You received an item but it was significantly different from the seller’s original description.

Working with your seller is usually the fastest way to resolve an issue. It’s easy to work with sellers in the Resolution Center and most sellers are willing to work with buyer’s to address whatever went wrong.

Here’s how to open a dispute.

  1. Go to the Resolution Center.
  2. Click Report a Problem.
  3. Select the reason for your dispute and click Continue.

What’s Next?

You have 20 days from the date you opened the dispute to resolve it with your seller. If your seller isn’t responding or you can’t come to a resolution, you can escalate your dispute to a claim. If you escalate your dispute to a claim, PayPal will review the case and decide the outcome.

You can manage your dispute in the Resolution Center by communicating with the seller and providing additional information.

About  |  Payments  |  Legal  |  FAQ

About  |  Payments  |  Legal  |  FAQ